AI helps personalize user experience
eCommerce businesses can provide a richer buying experience with this technology. AI and machine learning also play huge roles in personalization.
Hybrid commerce offers a seamlessly connected customer journey
Combine your online channels with the brick-and-mortar store experience to improve purchase rate.
Augmented and virtual reality engage audiences with an immersive experience
These technologies help customers examine products closely and boost their purchasing confidence.
CRM builds a community around your eCommerce brand
CRM helps you understand your potential customer’s needs and behavior to strengthen relationships and improve customer loyalty.
Customer support remains a priority
Excellent support positively influences purchasing decisions, cultivates loyalty, promotes a positive brand image, and boosts eCommerce sales.
Strategize social selling to take advantage of its rise
Social commerce is cost-effective and encourages in-app purchases. Influencer marketing and live shopping are two of the latest trends in eCommerce to implement alongside this strategy.
The subscription model helps customers fulfill their recurring expenses easily
Attracts loyal customers, and boosts retention rates and profitability.
Migrate to headless eCommerce for better ROI
Decoupling your eCommerce site’s front and back ends offers more flexibility and the ability to reach customers on any device. Use a headless CMS or eCommerce platform to join this trend.
Provide multiple payment options to improve user experience
Some customers prefer traditional payment methods like bank transfers. Others favor novel ones like digital wallets or the Buy Now, Pay Later (BNPL) feature.
Voice and visual searches
More people are using newer ways to browse and shop online. Optimize your eCommerce site for both search technologies.
